I just saw your review and wanted to reach out. I am sorry that you weren't happy with your purchase from Simple Desert Deisgns.
I just double checked your purchase and both access links are on the left box in the PDF you recieved.
I'm sorry that it wasn't clear for your to click on both links. I've included a coupon code for you to use on another purchase from our shop in attempt to show that we are committed to great customer service. Please let me know if you have any questions at all!